Ready for a smooth pickup?
Share a few details with us before your trip so we can have everything ready.
Send your documents
Once your booking is confirmed, please send our team a copy of your passport and driving licence by WhatsApp or email. This helps us prepare your rental before you arrive. Please also bring your original documents when collecting the car.
Share your travel details
For an airport booking, please share the flight numbers for both your arrival and departure. For a hotel or another pickup location, send the hotel name or the exact location. Let us know if your travel details change so we can confirm your arrangements.
Meet us at the airport
A member of our team will be waiting for you at the airport, holding a sign with your name. We will confirm the meeting details with you before arrival, so you know where to find us.
Know your return plan
For your airport return, a member of our team will meet you at the departures parking area to collect the car. Please confirm the handover time and exact meeting point with us in advance, and allow enough time before your flight.
